Digital Vakil Security and Confidentiality Policy
At Digital Vakil, your security and confidentiality are our top priorities. We are dedicated to protecting your information with advanced security protocols, providing a safe and trusted digital experience for both our customers and partners. Below are the practices we uphold to safeguard your data and foster a secure relationship with everyone who connects with us.
For Our Customers
At Digital Vakil, we are deeply committed to the protection and privacy of all customer data. We employ comprehensive measures to ensure that your information is safe, private, and respected.
1. Data Protection and Encryption
We utilize SSL (Secure Socket Layer) certificates to ensure all customer data is encrypted and securely transmitted, so your information is protected from unauthorized access at all times. Sensitive data is also end-to-end encrypted, ensuring privacy throughout every transaction on our platform.
2. Confidentiality and Privacy Assurance
Your data privacy is paramount to us. Only authorized personnel access your data, and solely to perform the services you require. We enforce strict privacy policies and non-disclosure agreements (NDAs) to protect your information, ensuring it remains confidential and never shared without consent.
3. Controlled Access to Your Information
Our role-based access controls mean only employees who need to see your information have access to it. You can trust that your data remains safe and limited to essential personnel only.
4. Quick and Reliable Incident Management
In the unlikely event of a security incident, we follow an Incident Response Plan to quickly protect your information. We will inform affected customers promptly and take all actions to secure your data and prevent future occurrences.
5. Customer Support and Education
We're here to help! Our dedicated customer support team is available to answer any questions you may have about data security and privacy. We also provide guidance on safe digital practices, so you can confidently use our services knowing your information is secure.
For Our Partners
Digital Vakil believes that secure, trusted relationships with our partners create the foundation of our business. We work diligently to ensure that all shared data in collaborative projects is protected by security protocols and mutual confidentiality standards.
1. Data Security in Collaborative Projects
All shared partner data is secured through end-to-end encryption and secure access controls, which minimizes risk and maintains confidentiality. We ask our partners to follow the same standards to ensure alignment in security practices.
2. Commitment to Mutual Confidentiality
Non-Disclosure Agreements (NDAs) are required with all our partners, enforcing strict protocols to keep information confidential and secure. Third-party providers engaged by our partners are also required to meet our confidentiality standards.
3. Partner Training in Security Awareness
We encourage partners to offer security training for their teams working with Digital Vakil. We also ensure our employees are trained to handle partner information securely, further ensuring your data's safety.
4. Incident Reporting and Collaborative Resolution
Should a security incident occur, partners are required to inform Digital Vakil immediately so we can collaborate on containment and resolution efforts to ensure minimal impact and future prevention.
5. Compliance with Best Practices
We expect partners to conduct regular audits and risk assessments, aligning with industry best practices for data security. ISO/IEC 27001 or similar standards are encouraged, helping us all uphold high standards for consistent security.